Carbonite Backup Frequently Asked Questions
Here are some of the most important things that you should remember before you start storing your files with Carbonite.
- What is Carbonite backup all about?
Carbonite is a file-backup service that will work for different kinds of files including photos, documents, setting files, emails, music files and videos. Their HomePlus and HomePremier plans will also back up external hard drives and operating systems and software programs.
- How much files will I be able to back up?
The basic Home plan will allow you to back up unlimited files and with their HomePlus and HomePremier plans will also backup external hard drive files.
- How much is the cost of Carbonite service?
The Carbonite Home is $59.99 a yearthe HomePlus is $99.99 a year while the HomePremier plan is $149.99 a year. Use a Carbonite Coupon Code to further reduce this cost
- How secure is Carbonite?
Files are encrypted before they leave user’s computer and are housed in secure data centers.
- Will I be able to get my files back?
Carbonite has restore manager to easily get files back. You may also view backed up files from any computer or mobile computing device using Anytime, Anywhere Access.
- Will Carbonite work for my computer?
Carbonite Home plan will work on Windows and Mac computers while the HomePlus and HomePremier plans are available for Windows only.
- Will I be able to back up my external hard drive?
Only the HomePlus and HomePremier plans will allow you to include one external hard drive in your online-backup.
- Is Mirror Image backup important?
This is creating a backup of not just your files and folders but also your computer’s software programs and operating system files. You may use this to recover your computer after a crash.
- Will I be able to use Carbonite to free my hard drive?
Carbonite is not meant to store files but only to create a backup. If files are removed from the hard drive, Carbonite will wait for 30 days to recover this file and if this is not recovered, the file will be deleted.
- How does Carbonite compare with other file-backup service?
Carbonite is different from other file-backup service. It offers fool proof service, easy access to back up files anytime and anywhere, unlimited file storage and efficient customer support using email, live chat and phone service. Even customers that are using their free 15 day trial services may still avail of customer service.